Return policy
Original Artwork Sales - Because each original painting is a one-of-a-kind piece of art, all sales are final.
I want you to be completely confident in your purchase! If you’d like to see additional photos, video, or details of a piece in different lighting before buying, please feel free to reach out at lisaspaintstudio@gmail.com—I'm happy to help.
Damaged or Missing Items
I package every canvas with extreme care so it arrives safely at your door. In the rare event that your artwork arrives damaged due to transit, please let me know right away so I can take care of it:
Contact: Email lisaspaintstudio@gmail.com within 7 days of delivery.
Provide Photos: Include clear photos of both the damaged painting and the outer packaging. This allows me to file a claim with the shipping carrier.
Packaging: If a return is necessary to process the claim or repair the piece, the artwork must be returned in its original packaging within 30 days.
I'll work directly with you to resolve carrier damage quickly and make things right.
Contact
If you have any questions, please contact me by e-mail lisaspaintstudio@gmail.com.